Authorised Warranty and Non-Warranty Repair Centre for Bose
Adams Aviation is an authorised Bose service centre, equipped and certified to maintain, repair, and service Bose aviation headsets across general aviation, helicopter, and commercial operations. Our highly trained technicians understand the intricacies of Bose’s advanced technology and follow rigorous testing and quality-assurance procedures to ensure every headset meets the highest standards of performance, reliability, and safety. Choosing Adams Aviation means entrusting your equipment to a team that not only meets but exceeds Bose’s stringent requirements. Please note that we only support the Bose A20, Bose ProFlight Series 2, and the Bose A30 headsets. The Bose Aviation X headset is no longer supported.
Warranty and Shipping
All non-warranty repairs include a 3-month warranty covering the specific repairs and parts replaced by Adams Aviation.
Non-warranty customers are responsible for the shipping cost to our repair centre.
For UK-customer based warranty repairs, Bose covers the cost of both the collection and return shipping, provided the issue falls within the 5-year warranty period from the original date of purchase. Click HERE to find out more about collections.
Please note that we do not provide quotations until the item(s) have been fully inspected by one of our technicians.
Repair Form
Please download and complete our REPAIR FORM; listing your full name, address details, contact telephone number and email address, and that the form be sent with the item. An Address Label will be included and is required to be attached to your parcel. When sending the parcel it is advisable to insurance it and request a tracking ID number. We are not responsible for your Item until it has safely arrived at our facility and been signed for by a member of our staff.
Our Repair Process
Upon receipt of your headset, it will be booked into our system and if it is still under warranty will be repaired free of charge. If your headset is out of warranty a formal quotation will be sent to you via email. Once we have received your approval in an email and payment has been processed, we aim to complete the repair as quickly as possible, depending on parts availability, though during busy periods such as June, July and August, please be aware that our turnaround times for repairs can take longer. Your repaired headset will be returned to you using DPD.
Our Opening Times: 9am to 4pm, Monday - Friday
If you need to visit us in person, our Repair Centre is located at Aeropia House, 2 Kelvin Lane, Newton Road, Crawley, RH10 9TY, and we welcome walk-ins during our operating hours.
