Bose Warranty Repair Centre

Authorised Warranty and Non-Warranty Repair Centre for Bose

Adams Aviation proudly holds the prestigious designation of being an authorised service centre for Bose, a testament to our unwavering commitment to excellence and strict adherence to the highest industry standards. This esteemed authorisation not only highlights our dedication to quality but also positions us as a trusted and reliable partner in the aviation industry. As an authorised service centre, we are fully equipped and certified to handle the maintenance, repair, and servicing of Bose headsets across various aviation sectors, including general aviation, helicopters, and commercial operations.

Our team of highly trained technicians is well-versed in the intricacies of Bose's advanced headset technology, ensuring that each headset is handled with the utmost precision and care. The repair process at Adams Aviation is thorough and meticulous, encompassing a series of rigorous testing and quality assurance procedures designed to uphold the integrity and performance of every repaired unit. We understand the critical importance of reliable communication in aviation, and as such, we leave no stone unturned in guaranteeing the functionality, safety, and durability of each headset that passes through our service centre. By choosing Adams Aviation for your Bose headset servicing needs, you are entrusting your equipment to a team that not only meets but exceeds the stringent requirements set forth by Bose, ensuring that your headsets perform optimally in even the most demanding conditions.

Christmas Shutdown from Monday 23rd December 2024 until Thursday 2nd January 2025.

REPAIR FORM

Please download and complete our REPAIR FORM; listing your full name, address details, contact telephone number and email address, and that the form be sent with the item. An Address Label will be included and is required to be attached to your parcel. When sending the parcel it is advisable to insurance it and request a tracking ID number. We are not responsible for your Item until it has safely arrived at our facility and been signed for by a member of our staff.

REPAIR PROCESS

Upon receipt of your headset, it will be booked into our system and if it is still under warranty will be repaired free of charge. If your headset is out of warranty a formal quotation will be sent to you via email. Once we have received your approval in an email and payment has been processed, we aim to complete the repair within 7-10 working days depending on parts availability, though during busy periods such as June, July and August, please be aware that our turnaround times for repairs can take longer. Your repaired headset will be returned to you using DPD.

WARRANTY AND NON-WARRANTY REPAIR GUIDELINES FOR BOSE

At Adams Aviation Repair Centre, we provide expert non-warranty repair services for Bose A20 and ProFlight headsets.

Please note that we do not provide quotations until the item(s) have been fully inspected by one of our technicians.

Repair Centre Limitations

As an authorised Bose repair centre and supplier, we do not sell individual spare parts for Bose A20 and ProFlight headsets. This includes:
- Upper and Lower Leads
- Microphones, Boom Arms
- Battery Control Boxes, Ear Cups, Headbands
- Any other Bose A20 or ProFlight components

Warranty and Shipping

3-Month Warranty: All non-warranty repairs include a 3-month warranty covering the specific repairs and parts replaced by Adams Aviation.
Shipping Costs: Customers are responsible for shipping cost to our repair centre. For warranty repairs, Bose will only cover return shipping if the repair falls under warranty coverage.

For repair estimates and further assistance, please contact our customer support team directly.

Talk to our Repair Team

Our Repair Centre is open and ready to assist you from 9am to 4pm, Monday through Friday. You can call us during these hours to speak with one of our friendly and knowledgeable representatives. If you prefer, you can also send us an email with your query or request, and we will respond as promptly as possible.

Email: repairs@adamsaviation.com

Tel: +44 (0) 1293 459 595

If you need to visit us in person, our Repair Centre is located at Aeropia House, 2 Kelvin Lane, Newton Road, Crawley, RH10 9TY, and we welcome walk-ins during our operating hours.